Frequently Asked Questions

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Does the Bexar County Court system recognize and accept the MP360 program?

Yes. The Bexar County Court at Law #13 (Domestic Violence Drug Court) has referred batterers directly to the MP360 for enrollment in the “Healing Family Violence” program. The Honorable Judge Rosie Gonzalez presides over this court.

 

Where do I go to sign up for the MP360 Healing Family Violence classes?

Registration is done online at: https://www.missionpossible360.org/dv-program-registration/. For those persons who do not have a computer or internet access, manual forms (PDF) can be requested from John Vacca (see his info under “Contacts”). Manual forms can only be used as a last option.

 

Is the information I submit through this website secure?

The online registration form is based on the secure Google Forms platform, and submitted info is only provided via Google.com to MP360 staff/leaders (and to the Bexar County Court as they may request).

 

Is the information I submit through this website shared with anyone else?

The info submitted via the registration form is not shared by MP360 with others such as employers, credit agencies, researchers, schools, etc. without express permission. However, MP360 will provide some or all of the submitted info to the Court as it may request and direct. In that case, it would then be at the discretion of the Court if and how any submitted info might be shared with others (and beyond the control of MP360).

 

 

Is the information I submit through this website shared with anyone else?

 

 

What will you do with all the information provided in the registration form?

 

 

What is the cost to me for the classes?

 

 

What forms of payment do you accept?

 

 

Can I get a refund if I decide not to attend the classes?

No. Once registration has been completed and submitted, any and all funds paid to MP360 for the program will not be refunded.

 

 

Where and when will the classes be held?

How long are the class session?

Are the MP360 Healing Family Violence classes available in Spanish or any other language?

What happens if I start going to classes after the 26-week period has already begun?

Am I able to start and stop the Healing Family Violence classes at any time?

What should I do if I need to miss a class for a valid reason/excuse (illness, accident, crisis, etc)?

What happens if I miss one or more classes without a valid excuse or otherwise stop coming?

Are there any breaks in the weekly class schedule (for holidays, etc)?

Are there any tests I will need to take during the classes?

No. The Healing Family Violence program does not require that you complete any tests or evaluations in order to receive your certificate of completion. You may, however, be given the option to complete a no-fail test at the end of the program to reinforce your knowledge.

What if I can't pay for classes on time or otherwise get behind?

Is there a cost reduction, scholarship or fee waiver for indigenous persons?

What if someone else pays my registration or class fee (like a friend or relative)?

Will my intimate partner / wife be contacted by MP360?

When will I receive my certificate of completion?

What is on the certificate of completion?

How do you know where to send my certificate of completion?

1. Where do I go to sign up and take the Domestic Violence Class?
The Domestic Violence Class is designed to be taken completely online. You do not need to make an appointment, visit an office, or make a phone call. You can click here to register and begin your course immediately.

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3. How long is the Domestic Violence Class?

You are required to spend a minimum of 4 to 16 hours reviewing the Domestic Violence Class material depending on which option you select. You do not, however, need to accrue that time in one sitting. Once enrolled, you may start and stop the Domestic Violence Class at your convenience.
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4. When will I receive my certificate of completion?

Certificates are instantly available for download and printing the moment you complete the Domestic Violence Class. We will also immediately email a copy of your certificate to the provided email address. Emailed and downloaded certificates are always provided at no additional charge.

If you wish to be mailed an original document you will be given the option to purchase one at the end of your course for a nominal fee. This certificate is printed on premium paper and includes the course instructor’s handwritten signature along with a raised, embossed seal.
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5. How do you know where to send my certificate of completion?

During registration we will ask for your personal email address as well as that of your employer, attorney, legal professional, judge, caseworker, probation officer, counselor, or other party that is requiring that you complete this Domestic Violence Class. Some individuals or offices may have already established a profile with our website, in which case you may only need to provide a Referral Code.

Should you choose to be mailed an original document you will also be asked to provide a mailing address, which can be different from the address printed on your certificate.
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6. What is on the certificate of completion?

Our certificate of completion comes on an exclusive document and includes a signature from the Course Instructor and a raised, embossed seal. It will also include your name, date of birth, address, and the time requirement which was fulfilled.

If you choose to take the optional test at the end of the course your certificate will also indicate that you have successfully passed a written knowledge assessment.

The certificate does not indicate that the program was completed online. View a sample certificate.
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7. Is your Domestic Violence Class guaranteed to be accepted?

Yes. While many participants take our online Domestic Violence Class for personal reasons, most will take this course to fulfill an occupational or legal requirement. We are very confident in the quality and acceptance of our program. If for any reason our Domestic Violence Class certificate is not accepted for an occupational or legal requirement we will refund your money in full with written proof of decline.
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8. Will I receive proof of enrollment in the Domestic Violence Class?
Yes. Proof of enrollment will be emailed to you at no additional charge upon successful enrollment in the Domestic Violence Class. Your proof of enrollment will also remain available for download from your Student Dashboard and can be accessed at any time by logging in to your profile. Return to top
9. What forms of payment do you accept?
We accept Visa, Mastercard, Discover, and American Express. This includes debit cards, credit cards, and pre-paid cards displaying these logos.

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10. Am I able to start and stop the Domestic Violence Class at any time?
Yes. You are able to pause your Domestic Violence Class at any time by clicking the “Sign Out” button. Doing so will save your progress and allow you to resume the Domestic Violence Class from where you left off. Return to top
11. Is the information I submit through this website secure?
Yes. Course For Violence is committed to protecting your privacy and online confidentiality. Our site uses special encryption to protect your personal information. Please refer to our Privacy Policy for more information. Return to top
12. Is the information I submit through this website shared with my employer, reported to the credit bureaus, or made public in any other way?
No. We do not ever share your information with any third party without your permission. When taking the Domestic Violence Class you will have the option to forward your certificate of completion to a third party that you specify, but this is optional and the choice is entirely yours. Return to top
13. Is the Domestic Violence Class available in Spanish or any other language?
The Domestic Violence Class is provided in English but many students have successfully utilized Google’s free translation tool to complete the course in another language. Google’s free translation tool is available at https://translate.google.com . Return to top